In the insurance industry, an effective website is absolutely essential to compete in the market. Insurance is a hard sell; people aren’t excited to purchase it and the competition is thick. When a consumer needs insurance, they use a search engine to identify and consider their options. Most will visit a handful of websites before they decide on an agency. That means when your potential customers find your website, they are also viewing your competitors’ websites at the same time. Does your insurance agency’s website stack up against your theirs?
Make sure that you include these 5 crucial components when you design or redesign your insurance agency’s website to maximize lead generation and conversions.
Modern Design
Outdated, over-crowded, and overall unattractive websites are responsible for countless lost prospects in the insurance industry. When your competitors are only a click away, you can’t afford to look unprofessional or low-end. You want your design to be simple and clean, as well as appropriate for your target audience. Your color scheme and typeface should speak to your brand’s message and match all other marketing materials you use. Consider including professional photographs of local landmarks on your website; familiar images help build trust by showing that you’re a real member of the community.
Another thing to consider; more than half of online searches for local businesses occur on mobile devices. If your website isn’t built with mobile-responsive design, you won’t produce nearly as many leads as you would if potential customers could access your website on their smartphones.
Clear Contact Information
Having your contact information always visible and consistent throughout your website is a crucial factor in whether or not your visitors convert. Although many consumers prefer online quotes, most don’t actually purchase insurance online. The majority make a phone call after getting an online quote. If your contact information isn’t clearly visible on every page of your website, there’s a good chance you’ve lost interested prospects who moved on to a competitor’s website because they didn’t know how to reach you.
Insurance Quote Form
Lead generation is the main goal of your website. If people come to your website for information and are interested in your products, you need strategies in place to capture the lead and secure their business. A “Request a Quote” form with a great call-to-action keeps your visitors from leaving your website without giving you their information. Make it a prominent part of your homepage so it can’t be missed.
Policy Information/ FAQ’s
Many of your potential customers will land on your website while looking for informational content related to insurance. Treat your website like your physical office and have resources ready for anyone who walks in the door looking for more info. Include pages for policy information so that prospects can compare your products to your competitors’ (that’s essentially why they are on your website). Don’t expect them to search for information when they can move on to the next insurance agency’s website in a matter of seconds. This kind of content also helps with current client retention.
A “Frequently Asked Questions” page is a great way to get visitors to stay on your site until they are ready to fill out a lead form. If your potential customer has a question or concern, they probably won’t call you to find out. Think of how much work it would be to call five different insurance agencies to ask the same question and then compare answers. Put yourself ahead of the competition by having the answers readily available on your website.
Blog/Gated Content
Having a blog on your website is another way to provide useful information to potential clients. It also positions your agency as an authority that can be trusted. Post relevant, valuable content that helps your prospects understand your products, their options, and how to get the most out of your services.
Your best content should be gated to produce leads. If you produce an ebook, whitepaper, guide, checklist, etc. that your prospects would find valuable, offer it as a free download on your website, but ask for contact information in exchange. After that, you can use email marketing to close the sale.
These 5 must-have components are the ingredients to a successful insurance agency website. With all of these in place, you’ll stop losing your web traffic to competitors with better sites and you’ll start getting the steady flow of leads you need to grow your business. If you’re interested in having your website designed or redesigned, Plum Direct Marketing creates insurance websites that convert. Read more on our web design services.
